Payor Day is a focused, high-impact event designed to bring healthcare practice leaders and health plan representatives together for candid dialogue, operational insight, and collaborative problem-solving.
As reimbursement models evolve and administrative complexity increases, strong relationships between practices and payors are more important than ever. This one-day forum creates a structured environment for open communication, education, and partnership-building that supports financial sustainability, regulatory compliance, and improved patient access.
Participants will gain:
- Direct access to regional and national payor representatives
- Updates on reimbursement policies, value-based initiatives, and contract expectations
- Insight into claims trends, denials management, prior authorization processes, and performance metrics
- Clarity on emerging payment models and quality reporting requirements
- Opportunities for Q&A and issue-specific discussion
- Practical strategies to strengthen revenue cycle performance
Through panel discussions, presentations, moderated Q&A sessions, and structured networking, Payor Day fosters transparency and collaboration between providers and payors—helping practices better understand expectations while giving payors insight into real-world operational challenges.
This event is ideal for practice administrators, physician leaders, revenue cycle managers, compliance professionals, and operational executives seeking actionable intelligence and stronger payor relationships.
Committed Payors Include
- Humana Military
- Cigna
- Anthem
- DMAS
- Aetna Better Health of Virginia
- Medicare
- UnitedHealthcare Medicare & Retirement
- Sentara Health Plans
- Optum
Schedule
7:30 AM - 8:30 AM Breakfast & Registration
8:00 AM - 8:10 AM Welcome
8:10 AM - 9:50 AM Presentations from Payors
9:50 AM - 10:20 AM Break
10:20 AM - 11:50 AM Presentations from Payors
12:00 PM - 1:00 PM Lunch provide at venue
1:00 PM - 1:20 PM Presentation from Payor
1:20 PM - 2:20 PM The Elementaries of E&M Leveling - Let's discuss the fundamentals of leveling evaluation and management services. We will review the key components of both time and medical decision making relevant to leveling E&M services presented by Aisha Hollingsworth
Aisha is the AAPC Richmond Virginia chapter President and has been active with her local chapter for the last 10 years.
She has over 20 years experience in healthcare and currently works as a provider educator. She has experience in compliance, auditing, E&M, governmental audit response, and risk adjustment coding.
Ms. Hollingsworth is also a participant in the 2025-2026 AAPC National Emerging Leaders Program and serves locally on the HIM program advisory board at J. Sargeant Reynolds Community College.
She believes the desire to learn is a powerful quality. She is happy to call herself a career student and is excited for the opportunity to continue to learn with the Richmond AAPC Chapter and encourage others to do so as well.
2:20 PM - 3:20 PM Revenue Cycle Management Presentation
Registration
Member - $110
Non-member - $135
Event Sponsor [5 Available] - $1,000
Sleep Rooms
Hyatt Place Richmond/Innsbrook [4100 Cox Road Glen Allen, VA 23060] has a block of sleep rooms for HCLA-VA on Thursday April 16, 2026. To make a reservation use the link below.
Click here to book a room in the block!
AAPC
We have submitted this program for approval.
ACMPE Certified Individuals
Attendees to claim up to twenty [20] hours of ACMPE credit from an external source where the content aligns with the MGMA ACMPE Body of Knowledge domains.
